Politica di sostenibilità

1. Commitment to sustainability

Store management is committed to promoting sustainable development through responsible environmental, social, and economic practices.

We recognise the importance of reducing the environmental impact of our activities and contributing to a more conscious and durable consumption model, in compliance with current Italian legislation.

2. Materials and product selection

In the selection of furnishing products, particular attention is paid to the quality, durability, and safety of the materials used.

We favour the use of resistant materials and solutions designed to ensure a long product life, contributing to the reduction of waste and limiting the frequent replacement of items.

Whenever possible, we collaborate with suppliers who adopt responsible production processes and comply with applicable environmental standards.

3. Packaging and logistics

We are committed to optimising packaging to reduce material consumption and limit waste.

Packaging is designed to adequately protect products during transport, reducing the risk of damage and consequent unnecessary returns.

Efficient logistics management contributes to the reduction of transport-related emissions.

4. Social responsibility and working conditions

We promote ethical and responsible practices throughout the supply chain.

We collaborate with partners who comply with regulations on labour, safety, and fundamental human rights, in accordance with applicable legislation.

We do not tolerate exploitative practices or working conditions that do not comply with legal standards.

5. Returns management and waste reduction

In the event of a return, the customer may exercise their right within 15 days of receiving the order.

The return label is included inside the package upon delivery (the customer receives the shipping label for the return directly in the package).

Once the returned product has been received and verified, the refund is processed within 2–3 business days.

Through careful verification of returned products, we promote, where possible, the reintroduction of suitable items into the sales cycle, contributing to waste reduction.

The customer can request order cancellation within a maximum of 24 hours of purchase, provided the order has not yet been shipped.

6. Continuous improvement

The sustainability policy is periodically reviewed in order to identify new opportunities for improvement and adaptation to regulatory and technological developments.

We are committed to promoting transparency and accountability in our activities, encouraging sustainability-oriented behaviours both internally and towards business partners.

7. Contacts

For any information regarding this Sustainable Development Policy, please contact us via:

E-mail: info@cazzanigaegaudenzi.com
Phone: +39 031 605353
Address: Via Bressanella 13, 22044 Inverigo Como, Italy
Hours: Monday to Friday, 9:00–12:30 / 14:00–18:00 (CET)
Service area: Italy